LEX&Sungmin’s “Online Fansign Event”
■Date and Time: 8/24, 2021 (Tue), 8/25, 2021 (Wedn) 19:00 JST ~START ※Limited for 150 copies of each member will be sold.
※This will be an online fan signing event for one fan with LEX and Sungmin at the same time.
■Ticket Sales Period
■Pre-order period: 8/5, 2021 (Thur) 12:00 JST ~ 8/17, 2021 (Tues) 23:59 JST
★Payment period: 8/5, 2021 (Thur) ~ 8/18, 2021 (Wedn)
※If you purchase multiple tickets on the same day, even if the order number given is divided, the fansign will be progressed continuously.
・ The Online Fansign Event will be conducted in 60 seconds per ticket using the web conferencing software program ZOOM in a 2:1 method.
・ Autograph on the front side of the Limited Official Photocard + Customer’s name + 1 line message included
※Each autograph includes both LEX and Sungmin’s signature and one line message.
★★★All Purchaser Privileges★★★
[LEX&Sungmin’s Digital Smartphone Background Image]
· We will give a digital smartphone background image made by LEX and Sungmin’s original photos to everyone who purchased the Online Fansign Ticket♫
· One image will be sent per person.
① [LEX&Sungmin’s group selfie]
· You can get this when you purchase three online fansign tickets (4,500 yen) at one time.
② [LEX&Sungmin’s 20-second group video (including the name of the fan]
· You can get this when you purchase six online fansign tickets (4,500 yen) at one time.
☆Buying three Online Fansign Tickets at one time : 1 group selfie
☆Buying six Online Fansign Tickets at one time: 1 group selfie & 20-second group video
E-mail address for application to overseas customers : email@example.com
※Available from the above sales period, please scroll down for details and check the notes.
■ Subject: 「LEX&ソンミンオンラインサイン会の申し込み」
(※If the subject is not written as above, we will not be able to accept your application※)
■ In the text, write ①Your name, ②Nationality / Zipcode / Address, ③ Phone number, ④ Email address, ⑤ The name you want the artist to write during the Online Fansign Event (up to 6 characters in hiragana or Korean or alphabet), ⑥ LINE ID (If you do not have a LINE ID, please enter your Skype ID), ⑦ Number of Online Fansign Tickets you want to apply for (Desired date)
■ Organizer / Planning / Production: ONEWORLD Co., Ltd.
■ Ticket sales / Ticket site management: MAIN BASE Co., Ltd.
■ Contact Mail: firstname.lastname@example.org (Only Japanese / Korean is available)
※For all inquiries regarding the Online Fansign Event, please contact the email address above.
■ Notes on Online Fansign Event ※※※Please be sure to read※※※
◆ About the application used
・ For the event will be held using the web conferencing tool “ZOOM”, please be sure to check if both of your audio and video camera is working properly. It is also possible to turn off the video camera on the customer’s side. (There will be support from the staff in advance, so please check the details via email after application.)
◆ About advance guidance and advance connection meeting
・ We will contact you in advance via email with details and instructions for the day of the event.
・ Register for the ONEWORLD Official LINE before the day of the event.
・ If you wish, you can participate in the pre-connection meeting that we will guide our customers by the day of the event.
* In the pre-connection meeting, the staff will check the connection such as audio and video camera as in the actual Online Fansign Event.
◆ Notes on application
・ Up to 6 tickets can be purchased for each member per order.
(You can apply for more than the above limited number by ordering again.)
・ This event is limited to 150 tickets per member and is sold on a first-come, first-served basis. If you would like to purchase, please apply as soon as possible.
・ If you purchase multiple tickets of the same member, even if the order number given is divided, the fansign will be progressed continuously.
★Please be sure to register with your PC e-mail address to prevent non-delivery of advance notice e-mails due to the e-mail reception function settings of each mobile carrier.
・ When placing an order, please type in the name you want the artist to write (nicknames other than modifiers are possible, within 6 characters in Hiragana (or Katakana), Korean (Hangeul) or Alphabet), and your LINE ID (or Skype ID if you do not have a LINE ID). LINE ID (or Skype ID) will be used to send the “ZOOM” Online Fansign Event participation URL on the day of the event.
※Each autograph includes both LEX and Sungmin’s signature and one line message.
・ You can only enter one name for each purchase.
・ Please note that if you enter more than one name, the name you entered first will be written. If you do not enter your name, it will proceed without your name written.
・ If you entered your name in Hangul, garbled characters may be seen during the confirmation screen, but please be assured that it will be processed properly.
*The name you entered will be used as the name you want the artist to write during the Online Fansign Event + the name you want the artist to mention in the 20-second video message of the ticket purchase privilege.
◆ Precautions when making a payment transfer
*System usage fee of 220 yen will be charged per ticket.
*When making a transfer, please be sure to transfer the total amount including the system usage fee in the same name as the applicant. (If the name of the applicant and the name of the transfer account are different, or if the amount is insufficient, the payment cannot be confirmed.)
* Please be sure to specify the last 4 digits of the order number before the transfer name.
* In any case, applications are invalid if the payment date confirmed in our company is over the payment deadline written above, and we will not refund the application that is judged to be invalid.
= If you make a payment after the deadline, you will only be sent autographed merchandise and purchase benefits, and you will not be able to participate in the Online Fansign Event.
※※※ If we did not receive the payment even though you have placed an order, we may ask you to refrain from participating in upcoming online events. (Final warning email will be sent)
= If you reorder due to incomplete information or if you did not receive the application confirmation email and reorder, please be sure to specify it in the remarks column when reordering.
* Your application will be completed when you receive a payment confirmation email from the ticket site. Please wait for the day of the Online Fansign Event.
= You will receive a detailed email after your payment is confirmed from “email@example.com”. Please be sure to check your email settings so that you can receive emails from “firstname.lastname@example.org”.
* Please note that we are not responsible for duplicate payments due to improper operation by the customer, or for not being able to participate in the Online Fansign Event due to improper payment.
◆ Notes on the day of the event
・ On the day of the event, it will proceed in the order of the order table sent in advance.
・ Please be sure to enter using a username including the “last 5 digits of your order number”. (If the order number is not stated, we may not be able to approve it.)
・ The event will be proceeded by customer + member + staff (participation only by voice guidance). You can choose to have a Japanese-Korean interpreter if you wish, but please note that it will not be a professional interpreter but will be a “dialogue supporter” between the customer and the member.
・ Please participate in the event in a place and condition where you can connect to the internet stably. (PC is recommended)
・ We recommend that you refrain from participating in public places, as the event will proceed like a video call.
◆A request to our fans★
<Non-face-to-face online autograph session> is a precious time for artists and fans to meet.
During the online signing event, if there are any rude requests/profanity/speech against the artist, we will immediately stop the signing event and take a compulsory leave.
In addition, during the signing event, even though it is a private place, some fans visit, and there are cases where protests and complaints from nearby residents are received. Please refrain from doing the above for the sake of maintaining the order and order of the fans as well as the smooth progress of the artist’s schedule.
◆ Information about purchase benefits
*One “LEX&Sungmin’s Digital Smartphone Background Image” will be digitally sent per person to the LINE/Skype account you wrote down when you applied.
*You are able to get the Purchaser benefits when you purchase online tickets at one time. There will be no benefits when the participation date is different or orders are divided.
*Purchase benefits will be sent to the customer’s LINE ID (Free calls and messages application) asked when placing an order. The delivery period is within one week after the end of the Online Fansign Event, and we will not be able to send it to any other application other than the LINE we asked for when placing an order. Also, we cannot resend special benefits sent digitally if the customer was not able to save the file during the storage limitation due.
■ Notes on delivery
・ After the Online Fansign Event, the goods directly signed by the artist will be sent to the address written at the time of application.
・ The information at the time of application will be used, and even if the information is changed after application, it will not be changed. Please be sure to confirm the shipping address in advance.
・ Please note that it may take up to a month for the autographed goods to be sent from South Korea.
・ We will store and deliver the customer`s goods as carefully as possible, but please note that some of the autographed goods may be broken or scratched depending on the situation of the shipping company.
For other precautions, please be sure to check the Q&A page regarding the Online Fansign Event on the ONEWORLD Official Website.
* Please confirm and approve each precaution before applying.
<For overseas fans outside Japan>
For fans living overseas who have difficulties applying with the site linked above (Star Ticket), please send an email to the address below with the following information.
■ Subject: 「LEX&ソンミンオンラインサイン会の申し込み」
(*If the subject is not written as above, we will not be able to accept your application*)
■ In the text, write ① Your name, ② Nationality / Zipcode / Address, ③ Phone number, ④ Email address, ⑤ The name you want the artist to write during the Online Fansign Event (up to 6 characters in hiragana or Korean or alphabet), ⑥ LINE ID (If you do not have a LINE ID, please enter your Skype ID), ⑦ Number of Online Fansign Tickets you want to apply for (Desired date), and send it to the email address written below.
After confirming the available number of stocks at the time of the inquiry, we will separately guide you to the transfer bank account and proceed to the application procedure. Please note that we may not be able to accept Online Fansign Tickets applications if they are sold out.
※Applications will start from the written pre-order period above, and applications before that will be invalid.
※If the information filled above is confirmed, the application will be completed, and we will inform you of the transfer bank account.
In addition, please check the following precautions before applying.
<<Precautions for overseas fans when participating in the Online Event>>
・Since the event is sponsored by ONEWORLD Co., Ltd., please note that the information and guidance on the day of the event will be in Japanese and Korean only.
・Please note that the transfer bank account will be a a Japanese/Korean bank account. We do not have any transfer methods other than cash payment.
* For fans living in South Korea: Information for direct remittance to a Korean bank account will be sent.
* For fans living overseas: Information for overseas remittance to a Japanese bank account will be sent.
★For overseas shipping of signed merchandise in countries other than Japan and South Korea, only “Digital delivery” will be proceeded, in which the merchandise signed by the artist are scanned and will be sent to the customer’s LINE/Skype as data. (There will be no additional shipping charges.)
・Please be sure to read ONEWORLD OFFICIAL WEBSITE`s announcements and Q&A regarding the Online Fansign Session in advance.
■ Mail: email@example.com (Only Japanese / Korean is available)